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SECP Complaint Desk

Toll free : 0800-88008

Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

Queries : This email address is being protected from spambots. You need JavaScript enabled to view it.

Contact No. of Small Disputes Resolution Committees.

(a) Official Coordinator, Small Disputes Resolution Committee- Karachi

Direct No: 021-99002021
UAN: 021-111-117-327

(b) Official Coordinator, Small Disputes Resolution Committee- Lahore

Direct No: 042-99014050
UAN: 042-111-117-327

(c) Official Coordinator, Small Disputes Resolution Committee- Islamabad

Direct No: 051-9195391
UAN: 051-111-117-327

 


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COMPANY’S OWN COMPLAINT HANDLING INFORMATION

DISCLAIMER:“In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the “SECP”). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the Company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP’s regulatory domain/competence shall not be entertained."

 

State Life Contact Person 

 

Call : 021-99206868 Or 0800-09099 (Toll Free Number) by landline

 

Individual Life

Dr. Itret Malik
Assistant General Manager - Grievance
Tel.: 021-99202878
Fax: 021-99204513
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Bancassurance

Mrs. Rehana Shaeen
Deputy Manager- Complaints
Tel.: 021-99204112, 021-99202800
Ext: 3466
Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Group & Pension

Mrs. Zareen Khanum
Manager- Complaints
Tel.: 021-99204596
Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.