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Pakistan's Largest "SOE" (State Owned Entity) State Life continues its Digital Journey

 

Islamabad 27th July 2022: State Life is Pakistan’s largest Life & Health Insurer, which serves more than 140 Million Pakistanis and only Insurer in Pakistan with AAA rating. As part of its Chairman’s broader vision of providing every citizen of the country with the benefits of true social and financial protection, SLIC Has launched State of the Art Data Center & Digital Services at State Life Tower Islamabad, ceremony was largely attended by Government Officials and Corporate Clients of State Life.

Chief Guest of Event Federal Minister of Commerce Syed Naveed Qamar, Muhammad Sualeh Ahmad Faruqui Federal Secretary Commerce & Chairman State Life Mr. Shoaib Javed Hussain has inaugurated the State Life's - State of the Art Data Center in Islamabad and introduced a number of digital initiatives and innovations beside that SLIC launched 5 unique Health Protection products for its customer:

  • Digital (Online) Premium Payment Facility for all its existing policyholders across Pakistan via multiple digital payment solutions i.e. Jazz Cash, Bank Transfer, Digital Wallet etc.
  • E-claims and e-payment services- Data Center for empaneled hospitals across Pakistan servicing its health insurance clients and hospitals.
  • Group Life Assurance System to provide digitized services to its corporate clients across Pakistan.
  • Digital Complaint Management System for its policyholders across all Pakistan.
  • Launch of corporate, individual and family health product lines to meet the health protection needs of Pakistanis across all strata of society.

Speaking on this occasion, The Minister of Commerce expressed that it is heartening to see that State Life is not only enhancing its efficiency and services through digital solutions but also facilitating the most vulnerable of the society to cater for unforeseen circumstances for them and their families through its innovative and best-in-value products; such as its:

 

 

  • Women's cancer protection plan, which is a first in Pakistan, provides protection cover against all types of cancer ailments for women."Sinf –E- Aahan Cancer Protection Plan"
  • "Haari protection plan" that services our hardworking farmers across the country with upto 4 times of Death & Accidental Benefits & Hospitalization Facility.
  • "Sahara Family Plan" Which covers entire family for health protection needs.
  • "Sehat Salamat Plan" which caters needs of Corporate Clients.
  • "Sehat Zindagi Health Plan" is to provide financial protection to an individual in case of unfortunate illness or accident that leads to hospitalization.

The core objective remains optimum facilitation for clients who are expected to derive various benefits in a hassle-free environment.

State Life had a record-setting performance in 2021, and I am pleased to note that it is continuing its strong performance in 2022, delivering growth across all lines of business and now across life and health, serving more than 140 million Pakistanis in leadership & vision of Dynamic chairman Mr. Shoaib Javed Hussain." On this occasion Mr. Shoaib Javed Hussain, Chairman - SLIC said that "We are excited to announce Launching of Digital Services for Policy Holders with the aim of ensuring life and financial protection of hardworking Pakistanis; enabling them to further expand their financial horizons with the confidence that they are being protected by SLIC. SLIC remains firm in its resolve to meet the protection and savings needs of Pakistanis across all strata of society through innovative and value-adding solutions.

 

 

 

  • Launching data center and digital solutions is another major milestone for the State Life. Within one year, we have evolved SLIC into a rapidly growing organization driven by product and digital innovation, focusing on further enhancing policyholder care and services. A technology-driven enterprise, ensuring unmatched customer care and convenience."
  • He added that the data center and digital initiatives would strengthen real-time information access to the general public especially covered under health insurance programs, regarding the nearest hospital availability, availability of specific services, balance in accounts, filing online grievances etc. It also provides extensive information about Patient Medical Records and disease trends across various regions. This information will be valuable for onward policy decisions.

 

Expressing further he said that more good news and continuing enhancement and digitization of its services are expected in the very near future. The introduction of the E-Claims System, Group Life Administration System and Digital payment solutions are a significant step toward digitalization, efficient services, customer-centric accessibility, eco-friendly and transparency.

 

 

 

It’s worth mentioning here that in current year February 2022, State life has launched its digital portal “SLIC Digital” web portal & Mobile app, State life continues its digital journey with exciting services for policy holders.